The Difference Between Wayfinding and Auto-Rooming
- March, 2022
Mix & match the CHIME features that are best for YOUR clinic.
Patient Wayfinding
Think of patient wayfinding as someone that gets your patients to a room, but does not make the actual decision of which patient should go where and when. Instead, patient wayfinding—without auto-rooming—relies on staff in the clinic to make these decisions manually.
Auto-Rooming
With auto-rooming that decision is made by CHIME in an intelligent and predictable way. CHIME watches your clinic in real-time and decides exactly which patient should go where and when based on appointment rules, room availability, clinician room preferences, and more.
Mix & match
It’s possible to use auto-rooming without wayfinding. In this configuration CHIME decides who should go where and when, but your staff still manually communicates this information to your patients.
It’s also possible to use wayfinding without auto-rooming. In this configuration your staff decides who should go where and when, but CHIME takes responsibility for communicating this information to your patients.
Lastly, it’s possible to use them together. In this configuration CHIME decides who should go where and when AS WELL AS communicating this information to your patients via the CHIME Waiting Room Display.
Contact us today to learn more: sales@chimeclinic.com