CHIME Integration with Telus’ PS Suite

Step 1: Fill out the connection request form

You CHIME account manager should have provided you with a connection request form. This form outlines exactly what data CHIME will use to sync appointments from your PS Suite. It is important to note that this form should be filled out by a duly authorized representative of the clinic.

If you have not received the connection request form please contact your CHIME account manager. 

Step 2: Accept the Terms and Conditions in PS Suite

Please accept the terms and conditions at the same time as filling out the connection request form.

1. From the main toolbar in PS Suite, click Settings > Preferences > Mobile. This will open the Device Administration Console.
2. On the Terms and Conditions tab, review and accept the clinic terms and conditions.

There is a chance that this may already be activated for your clinic. If that is the case, you will see the previously accepted date within this window. There is no need to re-accept.

Step 3: Create a CHIME specific user and enable CHIME

This is the last step and it should be completed once you receive the go-ahead from your CHIME account manager.

Create a CHIME specific user

Create a new user in PS Suite with the following information

• First Name : User
• Last Name : Chime
• Initials : CHM
• Role : Data Entry Clerk
• Authority : User

All other fields can be left blank or defaulted. For help with creating a new user in PS Suite use this link.

Enable CHIME for the user you just created

1. Access the Extension Application Configuration (instructions)
2. Associate the user you created to the CHIME Extension Application (instructions)
3. Upon saving you should now see that CHIME is properly configured

Once you’ve completed all three steps please notify your CHIME account manager.